Privacy Policy

 

1. Scope of Policy

This Privacy Policy applies solely to information collected through our online indoor furniture store, related digital communications, customer support interactions, and checkout services. It governs all personal data provided by visitors and shoppers interacting with our online catalog and ordering system.

2. Information We Collect

To process your purchases and maintain seamless online operations, we collect the following categories of information:

  • Contact & Account Information: First and last name, email address, phone number.

  • Delivery & Billing Information: Shipping address, billing address, order fulfillment details for indoor furniture delivery.

  • Payment Details: Transaction records and payment verification tokens. All payments are processed securely through certified payment gateways; we do not store or retain full credit card numbers or sensitive debit card credentials on our servers.

  • Technical Information: IP address, device specifications, browser type, operating system, and navigation records gathered via technical collection tools.

3. Information Collection Technologies (Cookies)

We utilize Cookies and related data collection technologies to ensure our online store operates efficiently. These tools automatically record information about your device, IP address, browser type, pages viewed, viewing duration, and navigation paths. This technical collection enables our online store to remember your shopping cart selections, maintain user sessions, and deliver seamless browsing for indoor furniture collections.

4. Information Use and Sharing

We use collected information to manage online furniture orders, process payment transactions, organize home delivery services, manage customer inquiries, and deliver marketing communications when permitted.
We only share information with operational service partners strictly necessary to complete online store operations, such as payment processors, shipping and logistics carriers for indoor furniture delivery, IT hosting providers, and customer communication services. We do not sell, rent, trade, or inappropriately transfer your personal data to any unaffiliated third parties.

5. Cookie Data Storage (Notice and Consent)

When you first access our online store, a clear notification banner provides notice regarding our use of technical, analytics, and preference Cookies. Except for essential Cookies required for store operation and checkout integrity, non-essential Cookies are stored on your device only after you grant explicit consent. You retain the authority to modify preferences, decline non-essential cookies, or delete stored Cookies at any time through browser settings or our on-site preference manager.

6. User Rights (Access, Rectification, Deletion, and Withdrawal)

You hold comprehensive rights over your personal records:

  • Access & Inquire: Request confirmation and copies of personal data held about you.

  • Rectification: Request prompt corrections of inaccurate or incomplete shipping and account details.

  • Deletion: Request the removal of your personal information when it is no longer required for active store transactions.

  • Withdrawal of Consent: Withdraw previously granted consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

7. Legal Bases for Data Processing Under GDPR Policy

In alignment with our GDPR policy commitments for users in applicable jurisdictions, we process personal information under the following defined legal bases:

  • Performance of a Contract: Processing is necessary to handle indoor furniture orders, manage payments, and execute fulfillment and delivery services requested by you.

  • Explicit Consent: Processing relies on your unambiguous permission for newsletter subscriptions and direct marketing communications.

  • Compliance with Legal Obligations: Processing is required to satisfy mandatory tax recording, accounting ledgers, and official regulatory reporting requirements.

  • Legitimate Interests: Processing is carried out to maintain network security, enhance store performance, and prevent fraudulent transactions.

8. Data Security Measures

We apply administrative, physical, and technical safeguards designed to shield personal data against unauthorized access, loss, alteration, or disclosure. All transaction pathways and payment data exchanges utilize Secure Sockets Layer (SSL/TLS) encryption technology. Access to user data is limited strictly to personnel and fulfillment partners bound by confidentiality obligations.

9. Data Processing and Transfers Outside the European Economic Area

When operational data flows necessitate processing or transfer outside the European Economic Area (EEA), we implement approved structural transfer mechanisms. These mechanisms include the European Commission’s Standard Contractual Clauses (SCCs), ensuring recipient facilities maintain data protection standards equivalent to those within the EEA, accompanied by technical encryption and security oversight.

10. United States Data Processing Framework and Safeguards

For users residing in the United States, we collect and process information in adherence to individual state privacy standards (including California, Virginia, Colorado, Connecticut, and Utah frameworks). We provide consumers the ability to opt out of data sharing, request record deletion, access their stored profiles, and exercise these rights free of discrimination. We maintain industry-grade protective controls to safeguard personal data throughout all stages of storage and transmission.

11. Data Retention Period

We retain personal data only as long as necessary to complete the purposes outlined in this policy. Order and delivery records are retained for the duration required to support post-purchase services, customer inquiries, and mandatory accounting or tax retention requirements. Marketing contact details are retained until you request unsubscribing or withdraw consent. Once retention thresholds expire, data is securely deleted or anonymized.

12. Additional Rights, Exercise Procedures, and Complaint Channels

Beyond access and deletion, you have the right to request restriction of processing, object to legitimate interest processing, and receive your data in a portable, machine-readable format.
To exercise any rights, contact us using the details provided below. We verify requests and respond within statutory timeframes. If you consider our processing unsatisfactory, you have the right to lodge a formal complaint with your local data protection supervisory authority or state Attorney General's office.

13. Do Not Track (DNT) Signals

Certain web browsers incorporate "Do Not Track" features. Because unified technological industry consensus has not been finalized regarding signal interpretation, our online store does not automatically respond to automated DNT browser headers, but you can directly control data tracking by managing Cookie settings.

14. External Links

Our online store may feature links directing you to external websites (such as logistics parcel tracking portals). We do not control and are not responsible for the privacy practices, content, or data protection standards of those external websites. We encourage you to review their specific privacy statements when leaving our store.

15. Revisions to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations or external standards. Any updates will be posted directly on this page. Your continued use of our online store following the posting of the updated terms constitutes your acknowledgment and acceptance of the changes.

16. Contact Information

If you have any questions, concerns, or requests concerning this Privacy Policy, please reach out to us using the contact details below:

Address: 1134 Quinnipiac Ave #11, New Haven, CT 06513, United States
Phone: +1 (203) 468-2941
Email: assist@arlithovailane.com
Service Hours: Monday to Friday, 9:00 AM – 6:00 PM (Central European Time, CET)